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Job description

The Music Institute of Chicago welcomes everyone back to live concerts and performances! Our Stage/House Managers play an important role in preparing our theaters for concerts and welcoming guests. They are responsible for assisting with event operations in Nichols Concert Hall, helping to ensure a safe, productive, and pleasant experience for all performers, patrons, and guests of the venues.

Candidates must be able to work a flexible schedule, with a minimum of three shifts per month between November and January. After January, must be able to work a minimum of 6 shifts each month. 

Most shifts are evenings and/or weekends. (A typical shift is 3-4 hours.)

Specific duties include, but are not limited to:

Venue Operations

  • Screen performers and patrons and admit them into the facility.
  • Lock and unlock the concert hall, elevator, and rooms as assigned.
  • Lock and unlock the campus facility when necessary. Disarm and/or set the alarm as appropriate.
  • Setup and operate Audio/Visual equipment (not including livestream equipment).
  • Operate front and back of house light boards.
  • Move instruments, equipment, chairs, and music stands as needed.
  • Monitor all assigned event spaces to ensure safe, orderly, and clean operation.
  • Report incidents, damage, and concerns to supervisor in a timely and effective manner.

Administrative Assistance

  • Implement setup and operation instructions provided on the event staffing sheet.
  • Communicate with the primary rental or MIC contact for any last-minute changes or requests.
  • Submit monthly shift requests and report changes to supervisor in a timely manner.
  • Submit substitute shift requests through the Substitute Request Form.
  • Enter hours worked in timekeeping system in a timely manner, prior to each payroll deadline.
  • Create signs and materials for events when instructed.

Customer Service

  • Assist rental contacts/staff, MIC faculty and patrons with facility related requests, consulting supervisor when necessary or when a request falls outside of the normal duties as listed in this job description.
  • Report positive or negative feedback to supervisor in a timely and effective manner.

Preferred Qualifications

  • Experience in concert or theater production
  • Due to frequent interactions and communications with musicians, faculty and performers, a Bachelor’s degree in a music related field is preferred, or progress towards completion of degree

Competencies

  • Basic knowledge of classical and other forms of music
  • Proactive and professional work ethic
  • Excellent communication and customer service skills
  • Positive attitude in all situations
  • Willingness to adapt to new systems of technology in concert production
  • Promptness and reliability
  • Ability to multi-task and pay attention to detail
  • Friendly, professional demeanor
  • Familiarity with music and music terms

Physical Demands

  • Must be willing to wear personal protective gear correctly throughout the day
  • Frequently moves audio/visual equipment depending on needs of specific events. Must be able to move large equipment and instruments (between 20-50 pounds) such as grand pianos, choral risers, portable tables, etc.

Hours:

Must be able to work a flexible schedule, mainly evenings and weekends.

  • Must commit to working a minimum of 6 shifts per month

"Typical" shifts may include 3-4 hours weekday evenings and/or during the following weekend hours:

  • Saturdays, 5:00 - 11:00 p.m. and 2:30 – 10:00 p.m.
  • Sundays, 7:00 a.m. – 1:00 p.m. and 1:00 – 5:00 p.m.

Job Type: Part-time

Pay: $15.00 per hour

Expected hours: No less than 5 per week

Work Days:

 

  • Weekends as needed

 

Application Question(s):

 

  • Do you have or are you working towards a degree in music or a music-related field, or have significant practical experience with music?

 

Education:

 

  • High school or equivalent (Preferred)

 

Experience:

 

  • concert or theater production: 1 year (Preferred)

 

Work Location: In person